Shipping policy

Shipping Policy

All orders ship within 4 weeks of purchase. We make Thyrella in small, quality-controlled batches rather than warehousing it for months, and we would rather tell you the honest timeline than promise a date we can't keep.

  • Processing & fulfillment: up to 4 weeks from the day you order.
  • Tracking: you will receive an email with a tracking number the moment your package leaves our facility.
  • Delivery region: United States.
  • Your guarantee: the 90-Day Money Back Guarantee begins on delivery — not on purchase — so shipping time never eats into your decision window.

Questions about your order? Email support@thyrella.com and we will get back to you within one business day.