Shipping policy
Shipping Policy
All orders ship within 4 weeks of purchase. We make Thyrella in small, quality-controlled batches rather than warehousing it for months, and we would rather tell you the honest timeline than promise a date we can't keep.
- Processing & fulfillment: up to 4 weeks from the day you order.
- Tracking: you will receive an email with a tracking number the moment your package leaves our facility.
- Delivery region: United States.
- Your guarantee: the 90-Day Money Back Guarantee begins on delivery — not on purchase — so shipping time never eats into your decision window.
Questions about your order? Email support@thyrella.com and we will get back to you within one business day.