Refund policy

90-Day Money Back Guarantee

Every Thyrella order is covered by our 90-Day Money Back Guarantee. If you are not satisfied within 90 days of delivery, contact us at support@thyrella.com and we will refund 100% of your purchase price — even on an opened bottle. No forms to fight, no explanations owed.

How it works

• Your 90-day window begins on the day your order is delivered, not the day it is purchased.
• Email support@thyrella.com with your order number. That is the entire process.
• Refunds are issued to your original payment method within 5–10 business days of approval.
• The guarantee applies to your purchase whether you subscribed or bought once.

Subscriptions

You can skip a delivery, pause, or cancel your subscription at any time from your account — a few clicks, no phone call. Cancelling stops all future charges; the 90-day guarantee continues to apply to bottles already delivered.